Every engagement starts the same way: Mike listens, asks uncomfortable questions, and follows the money. What happens after that depends on what he finds.
Revenue Leak Detection
The Problem: You’re busy. Jobs are coming in. But somehow the bank account doesn’t reflect the volume you’re producing. Where is the money going?
What Mike Does: A forensic audit of your revenue cycle — from estimate to invoice to collection. Mike traces every dollar through your operation, identifying the gaps where revenue silently disappears. Common findings include systematic underbilling, uncollected supplements, write-offs that shouldn’t be write-offs, and overhead misallocation that makes profitable jobs look like losers.
What You Get: A detailed report of exactly where your money is leaking, how much you’re losing annually, and a prioritized action plan to plug the holes — starting with the biggest ones.
Growth Diagnostics
The Problem: You’ve plateaued. Revenue is flat, you can’t seem to break through to the next level, and you don’t know if it’s a sales problem, a capacity problem, or something else entirely.
What Mike Does: A comprehensive examination of your growth infrastructure — sales pipeline, lead sources, close rates, market positioning, competitive landscape, and the internal bottlenecks that cap your ceiling. Mike looks at both the numbers and the people to understand what’s really going on.
What You Get: A diagnostic report identifying the specific constraints on your growth, ranked by impact and difficulty. Plus a realistic roadmap for breaking through your current ceiling without breaking your team.
Operational Audits
The Problem: You have a gut feeling that your operation isn’t running as efficiently as it could. Jobs take too long. Margins vary wildly. Your estimating department and your production department seem to be operating in different realities.
What Mike Does: A deep-dive into your operational machinery — estimating accuracy, job costing, production workflows, crew utilization, equipment management, subcontractor relationships, and the thousand small decisions that either make money or cost money on every single job.
What You Get: An operational scorecard with specific, measurable improvement targets. Not abstract recommendations — concrete changes with dollar values attached so you can prioritize what to fix first.
Digital Transformation Advisory
The Problem: Everyone’s talking about AI, automation, and digital marketing, but you’re not sure what’s real, what’s hype, and what actually applies to your business.
What Mike Does: Partners with Tygart Media’s AI and digital team to assess your current digital footprint, identify opportunities for automation and AI integration, and build a practical technology roadmap that fits your budget and your team’s capabilities.
What You Get: A no-BS technology assessment and implementation plan. Not a pitch to buy software — an honest evaluation of where technology can save you money and where it’s not worth the investment yet.
Strategic Advisory & Ongoing Partnership
The Problem: You don’t need a one-time audit. You need someone in your corner — a trusted advisor who knows your business, your industry, and your numbers, and who can help you navigate decisions as they come.
What Mike Does: Ongoing advisory engagements where Mike serves as a fractional strategic partner. Regular check-ins, quarterly reviews, real-time advice when opportunities or problems arise, and access to Mike’s extensive network across the restoration and insurance industries.
What You Get: A 36-year veteran who has your back. Someone who’s seen your situation before and can help you avoid the mistakes that cost other owners years and millions.
Ready to Talk?
The first conversation is always free. Mike will listen to what’s going on, ask a few questions, and tell you honestly whether he can help. No pitch. No pressure. Just a straight answer from someone who’s been doing this for 36 years. Get in touch.